All in-stock orders are normally processed and shipped the same day they are received, which occasionally can make it a challenge to change or cancel an order. If you need to change or cancel an order please contact the VOSS Support Center as soon as possible and we will do our best to accommodate your request.
All shipping and billing addresses must be in the 48 contiguous United States.
Expedited shipping is available at an additional cost. Contact VOSS directly to discuss your expedited needs.
To return products you purchased from VOSS, contact us within 10 days of receiving your shipment for a Return Merchandise Authorization number (RMA). At the time you receive your RMA number you will also be provided with a shipping address to send your items. Items must be returned in their original packaging and in a salable condition. We will credit returned items to the original payment method within 10 days of receiving them in our warehouse and confirming their condition.
All sales are final on Clearance or Overstock Items.
VOSS does not receive or store credit card numbers on its servers. All credit card transactions are handled securely by Stripe in a PCI compliant manner. For more information visit Stripe's Website.
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