Personal and order information entered by customers on Voss Electric Company, d/b/a Voss Lighting’s consumer storefront (vosslighting.com) is stored on our Secure Sockets Layer-enabled server using encryption that provides among the strongest possible level of security currently available. While customer account information is stored for customers, credit card information is not stored with the customer account information.

When you visit the storefront site, session cookies and IP addresses are used to record your session. When you place an order we will ask you to establish an account containing basic contact information (name, address, e-mail, phone). This will be password-protected and stored for you to access should you decide to order again. The contact information you provide will only be used as it relates to your order. We email customers order confirmations and sometimes need to contact customers relating to backordered product or undeliverable packages.

Voss Electric Company, d/b/a Voss Lighting does occasionally enter into affiliate relationships with other companies (such as our electric utility clients) that result in our reporting sales information to those sites, but only information related to orders originating from those client programs is shared. We do not sell our customer lists to other companies. We do not send unsolicited e-mails. We do not send unsolicited catalogs or direct mail pieces.

Disclosure of Business Information

Business Information Disclosure: Voss Electric Company, d/b/a Voss Lighting maintains the strict confidentiality of the business information in its possession. Accordingly, Voss Lighting will not trade, rent, or sell your business information without the prior consent of your company, except as otherwise set out herein.

Third Party Links

Our Sites may include links to the websites of our business partners, vendors, advertisers, and other sites. Except as provided herein, we will not provide any of your business information to these third parties without your prior consent.

Voss Electric Company, d/b/a Voss Lighting provides links to third party websites as a convenience to the user. The inclusion of any link does not imply Voss Lighting’s endorsement of any other company, its websites, or its products and/or services. These linked websites have separate and independent terms of use and privacy policies, which we recommend you read carefully. We have no control over such websites and therefore have no responsibility or liability for the manner in which the organizations that operate such linked websites may collect, use or disclose and otherwise treat your business information.

Cookies

Like many other online retailers, Voss Electric Company, d/b/a Voss Lighting uses a technology called “cookies”. A cookie is a small bit of data that is sent to your browser and stored on your computer’s hard drive that we use to help us retrieve data you may have stored with us. For example, we use cookies to help us retrieve your account information and the lighting products that you have saved on account. We use cookies in a very limited way – only to make the ordering process more convenient for our users. If your browser preferences are set to disable cookies we may be unable to process your order.

Safe Shopping Guarantee

At Voss Electric Company, d/b/a Voss Lighting, protecting your information is our first priority. We use a Secure Sockets Layer (SSL) technology to safely guard your information. SSL encrypts all personal information including your credit card number, name, and address. Your encrypted information can only be decoded by Voss Lighting.

Should you decide not to order through our secure servers, telephone, mail, and fax order completion options are available as well.

Voss Electric Company, d/b/a Voss Lighting offers links to the websites of related friends and colleagues in the industry. We will make every effort to link only to sites that meet similar standards for maintaining each individual’s right to privacy and security. However, many other sites that are not associated or authorized by Voss Lighting may have links leading to www.vosslighting.com. Voss Lighting cannot control these links and is not responsible for the content or security of any site linked to or from the Voss Lighting site.

Policy Changes

If we decide to change our policy in whole or in part, we will inform you by posting a notice on our web site. The new policy will apply to all current users of our web site and will replace any prior policies.